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SERVER
USE
Personal accounts are to be used by the primary owner only. Personal
account holders are not permitted to resell, store or give away
web-hosting services of their website to other parties. Web hosting
services are defined as allowing a separate, third party to host content
on the owner's web site. Exceptions to this include ad banners, classified
ads, and personal ads.
RRHosting reserves the right to refuse service and /or access to its
servers to anyone.
RRHosting do not allow any of the following content to be stored on its
servers;
Illegal Material : This includes copyrighted works, commercial audio,
video, or music files, and any material in violation of any Federal, State
or Local regulation.
Adult Material : Includes all pornography, erotic images, or otherwise
lewd or obscene content. The designation of 'adult material' is
left entirely to the discretion of RRHosting.
Warez : Includes pirated software, ROMS, emulators, phreaking, hacking,
password cracking. IP spoofing, etc., and encrypting of any of the above.
Also includes any sites which provide 'links to' or 'how
to' information about such material.
File Storage - File storage is for 'Website files only', we do not offer the facility for file download/storage.
UNLIMITED
USE POLICY
High bandwidth usage: RRHosting offers an unlimited use policy by
maintaining very large ratios of bandwidth per customer. In rare cases,
RRHosting may find a customer to be using server resources to such an
extent that he or she may jeopardize server performance and resources for
other customers. In such instances, RRHosting reserves the right to impose
the High Resource User Policy for the consideration of all customers.
HIGH
RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.
RRHosting may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available
RRHosting reserves the right to suspend that site immediately. This policy
is only implemented in extreme circumstances and is intended to prevent
the misuse of our servers. Customers may be offered an option whereby
RRHosting continues hosting the website for an additional fee.
PAYMENT
POLICIES
All accounts are set up on a prepay basis. Although RRHosting reserves the
right to change prices of accounts or services at any time all pricing is
guaranteed for the period of prepayment. Payment is due every 365 days,
following the date the account was established. Customers will
automatically be charged again at the end of their prepay period unless
closure notification has already been given.
In situations where the card number used is declined RRHosting will
immediately suspend the facility to purchase services on-line until the
outstanding charge is processed successfully. In addition, RRHosting
reserves the right to suspend other services until the outstanding debt is
cleared. The customer is responsible for all money owed on the account
from the time it was established to the time that the customer sends a
written cancellation request.
No bills or invoices will be sent by regular mail. All invoices will be
sent directly to customers via email shortly after the online purchase has
been made. At this point the customer's card will be charged
automatically.
All payment is in UK sterling.
PAYMENT
OPTIONS
In order to streamline our accounting procedures and keep costs down
RRHosting runs a limited number of payment options.
Credit / Debit Cards:
RRHosting accepts Mastercard, Visa, Switch & Solo, and JCB.
Cheque Payment:
RRHosting cannot guarantee that a service will be provided until after any
received cheques have been cleared.
CANCELLATION
AND REFUNDS
RRHosting reserves the right to cancel the service at any time. In this
event customers will be entitled to a pro rata refund based upon the
remaining period of membership. If a customer contravenes RRHosting' terms
of service a refund will not be issued in the event of a cancellation.
Customers may cancel their account at any time. During the initial trial
period customers who wish to cancel will be entitled to a full refund for
their hosting fees. Any incentives offered to customers when opening the
account will also be cancelled. Customers may be given the option to
purchase services which were offered as start-up incentives in the result
of a cancellation.
Fees charged on a prepay basis are non-refundable. Once the initial trial
period has expired customers are not entitled to receive a refund unless
the service is cancelled by RRHosting. In addition some accounts incur
set-up fees, these charges are also non-refundable.
INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and hold RRHosting
harmless from any and all demands, liabilities, losses, costs and claims,
including reasonable attorney's fees asserted against RRHosting, its
agents, its customers, officers and employees, that may arise or result
from any service provided or performed or agreed to be performed or any
product sold by customer, its agents, employees or assigns. Customer
agrees to defend, indemnify and hold harmless RRHosting against
liabilities arising out of; (1) any injury to person or property caused by
any products sold or otherwise distributed in connection with RRHosting'
server; (2) any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party; (3) copyright
infringement and (4) any defective products sold to customer from
RRHosting' server.
DISCLAIMER
RRHosting will not be responsible for any damages your business may
suffer. RRHosting makes no warranties of any kind, expressed or implied
for services we provide. RRHosting disclaims any warranty or
merchantability or fitness for a particular purpose. The includes loss of
data resulting from delays, nondeliveries, wrong delivery, and any and all
service interruptions caused by RRHosting and its employees. RRHosting
reserves the right to revise its policies at any time.
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